Pending reboot detection

Know what is really waiting.

Reboot IQ reboot queue listing machines still waiting on a restart in ConnectWise Automate

Reboot IQ combines Automate’s native state with 14+ additional reboot indicators, so a single PendingReboot flag is not the whole picture.

The queue is the working list. Sort it, open a machine, and act without leaving Control Center.

Why a pending reboot stays visible

Cause

Read why the restart is pending.

Each machine shows a plain-English reason and how long it has been waiting. Aging buckets put the oldest wait first.

Windows Update

The update is installed and still waiting on a restart.

Component servicing

A servicing stack change has not finished until the reboot.

Pending file rename

Files are staged to replace on the next start.

Domain join

The join completed in the directory and still needs a restart.

Post-install marker

An installer left a reboot marker the native flag can miss.

Local time

Schedule in the machine’s own hour.

A fleet set for 11 PM reboots each endpoint at its own local 11 PM. No shared UTC timestamp, and no timezone spreadsheet.

  1. Client A11:00 PM local

    Eastern endpoints restart on their own clock.

  2. Client B11:00 PM local

    Central endpoints do not inherit another office’s hour.

  3. Client C11:00 PM local

    The same policy travels across time zones.

  4. WindowMaintenance hours

    Servers stay inside the window already agreed with the client.

  5. StaggerNot the same second

    A large group does not reboot all at once.

Policy

Policies that keep running.

Client groups

Group machines the way the MSP already works, then apply one restart policy.

Maintenance windows

Keep server restarts inside the hours the client already approved.

Grace, then deadline

Overdue machines can be scheduled automatically instead of sitting in the queue.

Recurring

Daily, weekly, or monthly policies continue after the first restart.

Audit

Proof after the restart.

Reboot IQ calendar of scheduled reboots and recurring policy occurrences

Calendar, history, and the audit log record who scheduled, cancelled, or forced a reboot, and why. History includes CSV export for a client review.

Alerts — and optional tickets — can open past a threshold and close when the reboot completes.

How permissions and data stay inside Automate

One plugin for the whole cycle.

Detect, explain, schedule, and verify without a second endpoint agent.

View pricing