Architecture

Built inside the Automate environment you already trust.

Reboot IQ is a native Control Center plugin. It does not add a portal, and it does not install a second agent on the endpoint.

  1. 01ConnectWise Automate
  2. 02Reboot IQ Control Center plugin
  3. 03Existing Automate agent
  4. 04Managed endpoint
  • Actions use Automate’s existing command channel.
  • Plugin-owned tables live in the Automate database on the customer’s server.
  • Schedules use the target machine’s local time, with a server timer and an endpoint scheduled task.
  • License validation is offline against a signed .lic file bound to that Automate server.
  • If the license is missing or expired, history and existing schedules stay readable. New protected actions pause until renewal.

Co-managed IT

Visibility without cross-client exposure.

Reboot IQ reads the client and location access already assigned in Automate. Every data-returning query is filtered by that access list.

The same filter covers the dashboard, queue, history, calendar, audit log, and groups. Client IT can manage its own groups and policies when Automate access allows it.

Query-level scope

Permission boundaries are enforced in the data query, not merely hidden in the interface. A restricted user cannot retrieve another client’s rows through the plugin.

Operations team reviewing systems together, the kind of shared access co-managed IT has to keep inside client boundaries

What stays put

Deployment does not add a second system.

No extra agent

The endpoint already has the Automate agent. Reboot IQ uses that channel.

No separate cloud

Detection, the dashboard, history, and license checks run inside the Automate environment.

Existing permissions

Client and location access already set in Automate is the access list the plugin queries against.

Automate database

Plugin-owned tables stay on the customer’s Automate server. Normal operation does not send client environment data to an AllSector cloud store.

Signed license

The .lic file is validated offline against a public key embedded in the plugin.

Review the license before you buy.

One plugin for one Automate instance. Checkout asks for that server’s FQDN.

View pricing